At Vesterra Properties we like to ensure our homeowners are well looked after at every stage of the homebuying process, including after they have moved in. Included with every home built is a comprehensive 2/5/10 new homeowners warranty, a policy that is only applicable to reputable multi-family and single family home builders.
Coverage Includes:
1 Year (any defects in materials and labour)
2 Year (building systems, exterior cladding, building code)
5 Year (building envelope)
10 Year (structural)
For more coverage information please visit wbihomewarranty.com
If you would like to report a defect
Create a service request with a member of our team by emailing homecare@vesterraproperties.com
To help expedite the process please provide us with:
Your name, address and phone number
A description of the issue
The exact location of the issue
Whenever possible, a photograph of the proposed defect.
Once we have received your request a team member will provide a response within 2 business days.
Please Note: our business hours are 8:30am to 4:30pm, Monday – Friday.